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Twitter Founder Stresses Human Factors

June 14, 2011

Biz Stone, co-founder of the popular social networking site Twitter stated at the 2011 ACORD LOMA Insurance Systems Forum: “Technology is driven by humanity. We build technology tools to get our jobs done.” Twitter, he noted, has some 200 million current users and handles about a billion tweets per week.

Despite the obvious business success, however, Stone emphasizes that, “Empathy is going to be a premium driver for success in the future.” Because Twitter enables people to spread messages very quickly through tweets and retweets, the technology provides a means for quick exchange of vital information, such as what would be needed in disaster situations like the recent earthquake and tsunami in Japan, he explained.

Read the article on the website Insurancenetworking.com

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